A Chart I Purchased Is Missing – Here’s How to Get Help (Android)

If a chart you previously purchased has disappeared, don’t worry — we’re here to help!

The fastest way to reach us:

You can contact our support team directly through the app. This method helps us collect important technical info and resolve your issue more quickly.

To submit a support ticket on Android:

1. Open the TimePassages 3.0 app.

2. Tap the Settings tab (gear icon in the bottom toolbar).

3. Tap Report an Issue.

4. Fill out the form with a short description (e.g., “Missing purchased chart”).

5. Tap Submit Ticket.