It seems this is a known issue with Google Play. This is from Google Play and addressed to affected Android users:
Here are some things you can try to fix the issue:
- Make sure that you are signed in to the correct Google account.
- Check your internet connection and make sure that it is stable.
- Restart your device.
- Clear the cache and data for the Google Play Store app.
- Uninstall and reinstall the Google Play Store app.
- Contact Google Play support for help.
If you have tried all of the above and you are still having trouble, then you may need to contact the developer of the app for help. Here are the steps on how to clear the cache and data for the Google Play Store app:
- Open the Settings app on your device.
- Tap on Apps & notifications.
- Tap on See all apps.
- Scroll down and tap on Google Play Store.
- Tap on Storage & cache.
- Tap on Clear cache.
- Tap on Clear data.
Once you have cleared the cache and data for the Google Play Store app, you must sign in to your Google account again and then try to confirm your subscription. I hope this helps!
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