How to Sync Charts for Free App Users

Modified on Tue, Jul 8 at 8:06 AM

Good news — syncing is now available for Free App users! Just follow these steps to make sure your charts carry over smoothly into the new TimePassages 3.0 app:

Steps to Sync:

Go through the full setup process in the TimePassages 3.0 App.
Be sure to read each screen carefully and follow the directions.
Create an account when prompted.
This step is essential — it tells our servers where to migrate your charts.
- Note: The Legacy apps didn’t require login credentials. In TimePassages 3.0, you’ll need to create an account using an email and password of your choice.
  
  Already made a 3.0 account? Simply log in using your existing credentials.
  If you try to log in or reset your password and find yourself stuck in a loop, it likely means the system can’t find an account associated with the email you’ve entered. This usually happens if:
  - You used a different email when creating your account, or
  - You haven’t created a 3.0 account yet
    We recommend double-checking your email or signing up if you haven’t already.
Download the TimePassages 3.0 app if you haven’t already.
When you reach the subscription screen, you can choose to:
- Subscribe for full access, or
- Continue with a free account (you’ll still be able to view your charts).

While Syncing:

If your charts don’t appear immediately, don’t worry!
Syncing happens in the background and may take a few minutes.
You can continue using the app while syncing completes.
Important:
- Keep the TimePassages 3.0 app awake and open on your phone!
- Do NOT log out of the app
- Do NOT delete the app
  until syncing is finished — this will interrupt the process.

Still have questions? Create a support ticket — we’re happy to help!