Network Error 9 - Authentication Required

What it means:

This error usually indicates an authentication issue—often due to an expired session, which is a built-in security feature from Apple.

✅ How to Fix It:

1. Open the app and go to the Settings tab.

2. Tap Your Account.

3. If a login screen appears, log back in to refresh your session.

❓ Don’t Have an Account or Can’t Log In?

No problem. Here’s why:

• The older Legacy apps didn’t require a login.

• When you updated to TimePassages 3.0, you didn’t have an existing account to log into.

➡️ What to Do:

During setup in TimePassages 3.0, you’ll be asked to create a new account using an email and password of your choice. Once you do, you can log in and continue using the app normally.

Still stuck? You can quickly contact our support team directly from the app:

1. Tap Settings (gear icon in the bottom toolbar).
2. Tap Report an Issue at the bottom of the page.
3. Fill out the support form with a short description of the issue.
4. Tap Submit Ticket.

Submitting your request through the app helps us resolve your issue faster by automatically collecting important technical details. We’re here to help!